Enagic® is now processing commission payments via ACH direct deposit for Independent Distributors in the United States. To receive your deposits without delays, your banking information must be current and accurate in your Distributor Support Portal (DSP).
What you need to do
Log in to DSP and go to the ACH Bank Account section under Tools. Enter or verify your bank routing number and account number.
If you have multiple Distributor ID numbers, you must update the ACH banking information separately for each account:
- Log in to DSP using your first Distributor ID and password.
- Update your ACH banking information and submit the changes.
- Wait until the ACH status displays “Active.”
- Log out of DSP.
- Log back in using your next Distributor ID and password.
- Repeat the process for each Distributor ID you own.
Each Distributor ID must have its own ACH banking information updated in DSP before commissions can be deposited successfully.
Processing time
ACH commission deposits may take up to seven business days to appear in your bank account, depending on your financial institution.
Please allow up to seven business days from the date you receive the Check Credit notification email or from the paid date shown on your Sales Report for the deposit to appear in your bank account.
What causes delays or rejected deposits
- No ACH banking information entered in DSP for your Distributor ID
- Incorrect routing number or bank account number
How to identify your deposit
ACH deposits appear on your bank statement with a transaction description that includes your Buyer ID number for the sale. See the example below for reference.
How to track your commissions
Log in to DSP to monitor your commission activity using these tools:
- Sales Report via the Distributor Support Service (DSS)
- Network Structure via the Distributor Genealogy Solution (DGS)
Need help?
Contact the Distributor Support Department
Phone: 310-542-7700
Email: Support@enagic.com
For regional assistance, contact your local Enagic® branch office.